Payment Policy

Last Updated: July 9, 2026

Secure Payment Processing

TechXcellenceCase uses secure checkout technology, including HTTPS/SSL encryption, to help protect personal and payment information during checkout.

All payment transactions are processed through trusted third-party payment providers using secure payment systems. TechXcellenceCase does not store full credit or debit card numbers.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• PayPal
• Apple Pay
• Google Pay

All payments are securely processed through third-party payment providers, including Airwallex and PayPal, where available at checkout.

PCI Compliance

Payment processing providers used by TechXcellenceCase are required to follow applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI DSS).

Sensitive payment information is handled directly by payment providers in accordance with their security standards and procedures.

Payment Authorization

By placing an order, you confirm that:

You are authorized to use the selected payment method.

The billing and payment information provided is accurate and complete.

Sufficient funds or credit are available to complete the transaction.

You agree that the payment provider may authorize and process the transaction.

Currency

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Applicable taxes, duties, or charges may be calculated and displayed at checkout where required.

Shipping costs, if applicable, are clearly displayed at checkout before payment is completed.

Fraud Prevention

We reserve the right to refuse, cancel, or place an order on hold if fraudulent, unauthorized, suspicious, or high-risk activity is detected.

In some cases, additional verification may be required before an order can be processed. This is done to help protect customers, payment providers, and our business from unauthorized transactions.

Privacy

We do not rent, sell, or share personal payment information with third parties except where necessary to process transactions, prevent fraud, comply with legal obligations, or operate our services.

For more information about how personal information is collected, used, and protected, please review our Privacy Policy.

Contact Information

Store Name: TechXcellenceCase

Company Name: FUTUREWAVE SOLUTIONS LIMITED

Company Number: 77242548

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong

Email: support@techxcellencecase.com

Phone Number: +1 917 695 7423

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.